24 x 7 Support – there when you need it

Our helpdesk service is there when you need it. We understand that most of our customers are operating at weekends and across extended hours so we have designed a range of Support options which allow you to customise your support contract to meet your specific needs.

Expert Help

All of our helpdesk analysts are trained on the software and systems you are using which means they have the knowledge and expertise to help you quickly and efficiently when you call.

Technically Efficient

Vennersys use a combination of the latest in Helpdesk Systems and remote access technology to ensure we manage your call effectively and follow up meticulously.

Services Online

Our Customer Self Service Desk enables you to raise calls and view the progress of open calls via the web. A growing number of services and information will be made available to customers through this facility over the coming months.