The Visitor Attraction industry is constantly changing. Industry standards, customers requirements and industry rules constantly evolve. It is of paramount importance that we ensure that our Ticketing and EPoS system evolve and adapt to the industry’s needs.
Our aim is to launch modules and features which will support visitor attractions to prepare for reopening in 2021 when restrictions are lifted. In Autumn 2020, we launched our mobile food ordering app. This means that visitors will be able to order food themselves, therefore keeping contact to a minimum between staff and customers. This allows guests to use their own device to pre-order food and drink, order refreshments directly to their table, or use a click and collect service. As well as keeping contact between guests and staff to a lower level, this system also leads to fewer queues and reduced waiting times.
VenposCloud will guide users through the straightforward online ordering journey, where they will also be directed to upsells, modifiers and promotional offers. For operators, the solution is easy to use too, enabling them to manage the process in-house and make any necessary changes. The solution can be fully integrated into the Vennersys EPOS systems so that orders from any source can be managed simply within the kitchen.
Visitor Attractions can easily manage the demand for their catering offer through this app. Furthermore, having this app offers your customer convenience. For example, a school is planning a day out at a Historic House. The app will notify the school staff and students how long their food order will take. This will allow the staff to plan the day accordingly and incorporate a lunch break into a busy day out. A Visitor Attraction with this app will be deemed more efficient and convenient by customers. Offering this app will help kickstart your Visitor Attraction reopen in 2021.