16th September 2020Electronic Point of Sale: The 3 Top Benefits of an EPOS System
An electronic point of sale (EPOS) system is a powerful solution that connects back-office and floor operations to create a streamlined process within your visitor attraction. This type of system interlinks all operations at your venue or visitor attraction and offers increased interconnection between your business processes.
Over the last decade, EPOS technology has improved exponentially. Originally designed with basic functionality, electronic systems can now be tailored to focus on sales, inventory or cash management and deliver efficient solutions to business owners.
If you are looking to introduce an EPOS system into your business or even if you are contemplating upgrading your current processes, knowing the top benefits can help you decide what type of electronic point of sale system is best for you.
Offer your visitors an improved customer experience
The latest EPOS technology is fast, efficient and designed to improve the customer’s experience. In areas like the guest shop, customers demand accurate information about stock levels. EPOS systems such as the Venpos Point of Sale holds real-time inventories so that you can perform stock searches for customers easily and effectively, providing accurate and up to date information.
In other areas of your attraction, speed of service remains critical to customer service. For example, in your restaurant, waiters can enter an order into a handheld device. This is then sent straight to your chefs in the kitchen so that they can speed up food delivery times and you can offer high quality customer service to your visitors.
Gather detailed sales reports
With an EPOS system, you can gain access to real-time data that will put your financial performance into context. Your integrated EPOS system will record every transaction, whether that’s a meal sold in your restaurant or a ticket on the door. This allows you to tailor your business strategy accordingly and make predictions about future sales.
The types of reports you use to track sales within your establishment can be tailored specifically to the type of information you need. For example, if you want a breakdown of how your business has performed seasonally, monthly or daily, you can gain accurate and detailed data about every sale you have made. You can then use this information to create marketing campaigns or discounts for periods of time when sales are usually low.
Manage your cash easily and effectively
Cash management is a major part of the day to day running of any visitor attraction. Relatively small errors can have the potential to put small operations out of business, so it’s important that every penny is accounted for.
With an EPOS system, you can look at your cash report at any time of the day, letting you know how much your business has made and exactly how much should be in each till.
Not only this, but with an EPOS system, you can set up multiple accounts which allows you to give key individuals more rights than another. For example, if in your guest shop, a customer wants a refund, you can give certain members of staff the rights to process it.
At Vennersys, we have been supporting venues across the country by providing integrated ticketing and EPOS systems for many years. Our Venpos Cloud has full system functionality and capability to speed up your sales and has all you need to run and manage a successful visitor attraction.
Our Venpos PoS is an integrated, powerful and intuitive touchscreen solution that puts all the features of Venpos at the fingertips of your operators. Whether you need support selling tickets, gift vouchers and merchandise or managing bookings, we can provide a bespoke solution to your business.